Referral process

The referral process

What do your students need?

Student referrals usually start with a phone call to Apricot so that you can tell us about your students’ needs. You will be asked for student and course information, as well as to provide outcomes and objectives for the placement as a whole. If reintegration is a KPI, then it is prefereable to establish communication with the reintegrating institution as soon as possible to ensure that our students are sufficiently caught up with their peers. Direct communication with subject teachers/department heads is the most effective route of communication for this purpose.

Once we receive a completed referral form (usually wihtin 48 hours), delivery can begin. This is, of course, dependent on our ability to contact the student’s carer to arrange the student induction, which is requisite for delivery of service.

What do you need?

We are imaginative. There are a range of programme options and discounts that allow our clients to refer their vulnerable student cohorts to Apricot. Sometimes schools come together to purchase groups for deeper discounts. Roll-on/roll-off seats are operative for every group (max 10 students) so that if one student doesn’t engage with their learning, another student can take their place on the course.

  • Students are referred for a minimum of one full term.
  • There are no setup fees.
  • Notification period is only 48 hours once the minimum threshold has been reached.

Basic Process
  • Student Information and Risk Assessment (SIRA) form completion
  • Timetabling and Welcome Packs sent
  • Student Induction
  • Online Lessons Begin
  • Reporting
  • Reintegration


Referral Forms Apricot SIRA Form

Apricot’s Student Information and Risk Assessment (SIRA) referral form consists of several elements about the student and commissioning agent. These include the following:

  • Contact details of the commissioning agent and their DSL
  • Contact details of the institution (school, unit, home carer, etc.) where the student is on roll and/or accessing lessons
  • Historical academic and attendance information for the student
  • Safeguarding information that may affect the student re: education (i.e., stressors, positive interests, current strategies in place for SEN or behaviour management, any physical impairments, known developmental disorders, SEMH needs, etc.)
  • Desired education provision, objectives. and how outcomes will be measured
  • Intended route of progression
  • Student availability for lesson timetabling

Timetabling and Welcome Packs

Lessons are timetabled according to the individual availability/schedules of each student. If regular medical or other appointments change (and, consequently, interfere with a current timetabled lesson), then a new timetable will be created based on the availability of both teachers and students.

Welcome Packs are sent to all stakeholders including:

  • Client and student login details
  • Induction times
  • Agreed timetable

All third-party interactive subscription login details are located on our platform for 1:1 students and sent to clients and students for Groups. Clients also receive a short tutorial on how to access student attendance and reporting.

Remote support is available on request for everyone who wants assistance with their orientation to our platform and report cards.

Student Induction

Before your students’ induction, please ensure the following is in place.

  • Flash player latest version
  • Java latest version
  • Headset (eliminates distracting background noise)
  • Broadband (hardwire in if wireless connection is slow)

Student inductions take about 30 minutes and introduce our learning platform and how easy it is to navigate to their courses and classrooms for live lessons. Once in the online classroom, they get a chance to play with all the tools available for them, especially the whiteboard tools and screen sharing. Students are shown where all their third-party subscription login details are located, as well as the quick links to access each of these.

We make this a fun experience by showing students just how much interactivity they have.

Students will also sign off on our Acceptable Use Agreement. You can see a copy of this agreement here.

Minimum Technical Requirements

Operating Systems

Windows 7, 8, 8.1, 10
Mac OSX 10.6 ‘Snow Leopard’ onwards

Dual Core processor (minimum i3 – prefer i5 or better)
4 GB Ram

Word Processing Options

Microsoft Office 2007 onwards
Or… other Office Suites (Google Docs, Open Office, etc.)

Internet Browsers

Google Chrome
Internet Explorer 7 or above
Firefox 3.5 or above

Safari latest version

Teaching Science online